PEAK-System Forum

Hi,

I have tested it here and it is working without issues. So something must be different in your setup. Please build the driver with the debug option and do the unplug-replug steps again. Then send us the relevant output of dmesg to our linux[at]peak-system.com email address.

regards

Michael

Hi,

as a first step, please update to the latest firmware version 3.4.3 using the Windows PEAK-Flash Tool:

https://www.peak-system.com/PCAN-USB-FD.470.0.html

regards

Michael

Hi,

please send info about dmesg from my last post.

regards

Michael

Hi,

can you please send me the output of "sudo dmesg |grep pcan" to see the used firmware version of the PCAN-USB FD.

I have just tested here on an Ubuntu 22.04 system, and after repluging and select "Connect" again in pcanview I am able to receive data again.

regards

Michael

Hi,

which driver version do you use? Please post the output of cat /proc/pcan before and after the plug out/in process.

regards

Michael

Hi, please get in contact with the maintainers of python-can, as we don't know that system and are not aware of the needed regkeys. We also offer python examples for the PCANBasic API, which you will find in the PCANBasic package which you can download from our website: https://www.peak-system.com/f...

Hi,

python-can also uses the PCANBasic API, so please use our driver setup to install the PCANBasic.dll files correctly on your system: https://www.peak-system.com/quick/DrvSetup

regards

Michael

Hi,

which PCAN interface do you use? Please post a photo of the device.

regards

Michael

Hi Bjarne,

thanks for the info. Yes, good to know that there are several solutions available for that issue. This could also help other customers with the same issue when using different display setups from time to time.

regards

Michael

Hello, please check if you can solve the freeze by hitting the ESC key on your keyboard. If that is the case, the dialog of the plotter simply opens in an unvisible area of your screen due to the use of different monitor setups. To fix the issue, please do the following steps: - close PCAN-Explorer ...