can`t install PCAN USB PRO on a Windows 7 Virtual Box

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M.Heidemann
Sales & Support
Sales & Support
Posts: 425
Joined: Fri 20. Sep 2019, 13:31

Re: can`t install PCAN USB PRO on a Windows 7 Virtual Box

Post by M.Heidemann » Wed 27. May 2020, 08:44

Hello,

Can you tell us more about your setup?

- Which host system are you using for your VB instance?
- Which firmware does your PCAN-USB have?
- Which version of VirtualBox do you use?

Also, did you check if you passed through the device in VB via "Devices" -> "USB" -> "PCAN-USB"?


Best Regards

Marvin

MarcOpto
Posts: 3
Joined: Tue 26. May 2020, 20:11

Re: can`t install PCAN USB PRO on a Windows 7 Virtual Box

Post by MarcOpto » Wed 27. May 2020, 10:37

Hi,
- Host is a Win7 64 with 16GB ram
- PCAN USB FW 2.8
- VBox 5.2.26

and used Driver 4.0.18 because of sign problems with latest version (4.2.0)

Regards,
Marco

M.Heidemann
Sales & Support
Sales & Support
Posts: 425
Joined: Fri 20. Sep 2019, 13:31

Re: can`t install PCAN USB PRO on a Windows 7 Virtual Box

Post by M.Heidemann » Wed 27. May 2020, 11:43

Hello,

We have tried to replicate this issue here.
Using Virtual Box 6.0.12 this issue was not reproducable.

Please consider updating Virtual Box to a recent version.

If this does not resolve your issue, please tell us more about the error you are experiencing. (Does your PCAN-USB show up on the device manager of the vm, etc?)

Best Regards

Marvin

MarcOpto
Posts: 3
Joined: Tue 26. May 2020, 20:11

Re: can`t install PCAN USB PRO on a Windows 7 Virtual Box

Post by MarcOpto » Wed 27. May 2020, 13:01

Hi Marvin,
seems that installation of VBox 6.1 has solved my problem :-)
Thanks for your help !

Best regards,
Marco

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