PEAK-PCIe-FD Card AER Error on transmission

CAN FD Interface for PCI Express
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jack.lan
Posts: 3
Joined: Thu 23. Sep 2021, 11:03

PEAK-PCIe-FD Card AER Error on transmission

Post by jack.lan » Thu 23. Sep 2021, 11:45

Hi everyone

We use PEAK-PCIe-FD card, CAN1 CAN2 docking and transmission (CAN1 tx, CAN2 rx), the clock is 80MHz (other speed conditions are worse...).

When we start the test, AER errors will continue to occur and repeat, the message is as follows:

Code: Select all

pcieport 0000:00:1c.4: AER: Multiple Corrected error received 0000:00:1c.4
    pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
    pcieport 0000:00:1c.4:     device [8086:06bc] error status/mask=00000001/00002000
    pcieport 0000:00:1c.4: [ 0] RxError
    pcieport 0000:00:1c.4: AER: Multiple Corrected error received 0000:00:1c.4
    pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
    pcieport 0000:00:1c.4:     device [8086:06bc] error status/mask=00000001/00002000
    pcieport 0000:00:1c.4: [ 0] RxError
    pcieport 0000:00:1c.4: AER: Multiple Corrected error received 0000:00:1c.4
    pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
    pcieport 0000:00:1c.4:     device [8086:06bc] error status/mask=00000001/00002000
    pcieport 0000:00:1c.4: [ 0] RxError
    pcieport 0000:00:1c.4: AER: Multiple Corrected error received 0000:00:1c.4
    pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
    pcieport 0000:00:1c.4:     device [8086:06bc] error status/mask=00000001/00002000
    pcieport 0000:00:1c.4: [ 0] RxError
   ......
 This card seems to only support ASPM L1 power state. The BIOS of the hardware we tested has ASPM Disable set by default. Is it possible to have something to do with this?

modprobe pcan information in below (we try change fdirqcl , fdirqtl but any change......):

Code: Select all

   pcan: Release_20210505_n (le)
    pcan: driver config [mod] [isa] [pci] [pec] [usb]
    pcan: 0000:0a:00.0 PCAN-PCIe FD sub-system id 14h (4 channels)
    pcan: running with fdirqcl=1 instead of 16
    pcan: running with fdirqtl=1 instead of 10
    pcan: PCB v3h FPGA v3.2.1 (mode 3)
    pcan: - pcie fd device minor 0 found
    pcan: - pcie fd device minor 1 found
    pcan: - pcie fd device minor 2 found
    pcan: - pcie fd device minor 3 found
    usbcore: registered new interface driver pcan
    pcan: major 239
 This situation can happen even on intel CRB, can anyone help?
Last edited by M.Heidemann on Fri 1. Oct 2021, 10:32, edited 1 time in total.
Reason: Use of "Code" Tags for output, better readability

M.Maidhof
Support
Support
Posts: 1350
Joined: Wed 22. Sep 2010, 14:00

Re: PEAK-PCIe-FD Card AER Error on transmission

Post by M.Maidhof » Fri 24. Sep 2021, 10:06

Hello,

thanks for the info. Yes, we know about such an issue on some specific motherboards. We also have a workaround available by updating the firmware of the card.

Please send us an email to our support email address with the serial number of the used PCAN card. Please also send us the output of uname -a, to be able send you the needed update tool for linux.

regards

Mchael

jack.lan
Posts: 3
Joined: Thu 23. Sep 2021, 11:03

Re: PEAK-PCIe-FD Card AER Error on transmission

Post by jack.lan » Thu 30. Sep 2021, 11:02

M.Maidhof wrote:
Fri 24. Sep 2021, 10:06
Hello,

thanks for the info. Yes, we know about such an issue on some specific motherboards. We also have a workaround available by updating the firmware of the card.

Please send us an email to our support email address with the serial number of the used PCAN card. Please also send us the output of uname -a, to be able send you the needed update tool for linux.

regards

Mchael
Hi Mchael

Sorry , I'm not sure where the support e mail is, can you tell me?

Best Regards
Jack Lan

M.Maidhof
Support
Support
Posts: 1350
Joined: Wed 22. Sep 2010, 14:00

Re: PEAK-PCIe-FD Card AER Error on transmission

Post by M.Maidhof » Thu 30. Sep 2021, 12:35

Hi,

please goto our website https://www.peak-system.com and click on contact:
Contact.PNG
Contact.PNG (148.41 KiB) Viewed 139 times

jack.lan
Posts: 3
Joined: Thu 23. Sep 2021, 11:03

Re: PEAK-PCIe-FD Card AER Error on transmission

Post by jack.lan » Fri 1. Oct 2021, 09:25

Hi Michael

Yes , after update PEAK firmware , AER Error No longer appear on dmesg, very thanks!

Let me confirm, is this version of firmware only applicable to this card? Or can the same model of PCAN-PCIe-FD Card be applicable?

Best Regards
Jack Lan

M.Heidemann
Sales & Support
Sales & Support
Posts: 673
Joined: Fri 20. Sep 2019, 13:31

Re: PEAK-PCIe-FD Card AER Error on transmission

Post by M.Heidemann » Fri 1. Oct 2021, 10:30

Dear Jack,

Please see our email to you regarding this.

We would appreciate to stick with one communication channel
regarding this support request.

Thank you.

Best Regards.

Marvin

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