Error Cannot Create File PCANEXPL.DSK access is denied

Professional Windows® software to communicate with CAN and CAN FD busses and its add-ins: Plotter, CANdb Import, Instruments Panel, and J1939
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LMarcinowski
Posts: 2
Joined: Fri 16. Oct 2020, 15:42

Error Cannot Create File PCANEXPL.DSK access is denied

Post by LMarcinowski » Fri 16. Oct 2020, 15:52

Hello, all of a sudden I am getting the below error when attempting to open a Project.

PCAN-Explorer
Error
Cannot create file
"C:\USERS\LAB\APPDATA\ROAMING\PEAK-SYSTEM\PCAN-EXPLORER\6.0\PcnExpl.dsk". Access is denied
OK

Thinking it is a windows permission error but not sure what to do. Thank you

M.Heidemann
Sales & Support
Sales & Support
Posts: 290
Joined: Fri 20. Sep 2019, 13:31

Re: Error Cannot Create File PCANEXPL.DSK access is denied

Post by M.Heidemann » Fri 16. Oct 2020, 15:57

Hello,

Please start PCAN-Explorer 6 as administrator and see if that fixes the issue.

Please report back to me if this solved your issue,

Best Regards

Marvin

LMarcinowski
Posts: 2
Joined: Fri 16. Oct 2020, 15:42

Re: Error Cannot Create File PCANEXPL.DSK access is denied

Post by LMarcinowski » Fri 16. Oct 2020, 16:13

Thank you for your prompt response.

I ended up looking for the folder in question it was hidden and locked out... not sure how that happened. Redid the permissions on it and now working without issue.

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