during bit rate detection, I disconnected the PCAN-Diag FD from the CAN line. Now it stays in the bit rate detection perhaps since half an hour.
I tried to connect it again to the CAN bus, but BusMaster shows me only CAN bus errors (as did before... This is why I wanted to use PCAN-Diag FD), and PCAN-Diag doesn´t react yet...
The display seems to be frozen: e.g. when I unplug the power supply, I see anyway in the top line the "power plugged in" symbol.
Is there the possibility to reset the device e.g. via a factory reset button or something? It doesn´t react to any buttons I press so far...
Thank you in advance,
Fuel Cell Stack testing
Which Settings do you use? We need to reproduce the problem here in our office. Normally the Right Button (4* --> Exit ) could be used to Exit the Scan.
Everytime you press exit, a scan algorithm is stopped - see counter on screen.
Please also send us the Serial Number, and the Firmware Version if you know it (i know, if the Device do not work, you could not read it - but maybe you know it)
Technical Support Team