messages timestamp

[tuttoaldoc]

Hi,
I developed a small c application based on the examples you provided and I'm experiencing some issues with the message timestamping between the 2 channels of the gateway. Monitoring the same bus with the 2 channels it seems I get a jitter of ms in the timestamp. With a usb FD I don't have any problem.
I tried to check with PCAN Explorer 5 to see if it's a problem of my implementation but it seems the trace doesn't work using the gateway: I get messages in receive/transmit but nothing in the trace.
thanks
michele

[M.Heidemann]

Hello Michele,

I assume you wrote a socket-based application?

Also, PCAN-Explorer 5 does not support CAN-FD, so if FD is used it won't trace anything.

You could use PCANview to trace instead.

In general it would help if you would elaborate a bit on your setup.

Best Regards

Marvin

[tuttoaldoc]

Hello Marvin,
I'm sorry you are right, I didn't elaborate well. I'm connecting to a standard CAN network. My "first point" is that using the ethernet gateway it seems I'm not able to trace with standard tools: I tried on both PCAN View and PCAN Explorer. I would like to use PCAN Explorer because I can configure more than one connection and than see in the trace if the messages are coherent. Setting a connection with a standard pcan-usb fd with 2 channels everything works fine.
What sounds strange to me is that I get frames on the receive/transmit window so the connections seem to be well done.
thanks
michele

[M.Heidemann]

Hello michele,

Keep in mind that PCAN-USB and PCAN-USB FD differ in available clock-frequencies,
you may want to check the used sample point and maybe configure a custom bitrate to use with your PCAN-USB
that macthes the used sample point of your PCAN-USB FDs:

https://www.peak-system.com/Bit-Rate-Ca ... .html?&L=1

Please let me know if this has any effect.

Best Regards

Marvin

[tuttoaldoc]

Hi Marvin,
sorry I'm probably not explaing myself well. Let's restart. I have a PCAN-Ethernet Gateway connected to a CAN network. I configured it and I set it on PCAN Explorer 5. In the reveive/transmit window I see the CAN messages but if I try to do a trace it doens't work .. why? Using a PCAN-USB PRO everything works fine. Is the trace disable using the gateway?
thanks
Michele

[M.Heidemann]

Hi Michele,

Sorry to be super specific but are you connected via a PCAN-Virtual Gateway?

I am looking for the second "PCAN" client to be involved here...

Can you confirm?

Best Regards

Marvin

[tuttoaldoc]

Hi yes,
I use PCAN-Virtual Gateway to connect to the Ethernet Gateway.
thanks

[M.Heidemann]

Ah!

Now that makes more sense!

Would you be so kind as to send us both your config files for your virtual and physical PCAN-Ethernet Gateway FD DR?

ideally send us an email: suport[at]peak-system.com

We can go more in depth and you don't need to share files in public.

I'll be there to answer you via email.

Best Regards

marvin