PCAN_USB.DLL dependencies? (Windows 7 32bit and 64bit)

[kickdrive]

We use PCAN-LIGHT (PCAN_USB.DLL) via the http://datalink.se API in our http://www.kickdrive.de software tools.

Our customer says that the software runs fine on one PC. But on a second and third PC it fails to open the PCAN-USB and displays (our) error message "Error: could not load driver", which indicates that the PCAN_USB.DLL could not be loaded.

(We use explicit linking and dynamic DLL loading via LoadLibrary the moment the user tries to open the CAN interface.)

The affected PCs run Win7 32bit and 64bit. PCAN Viewer runs on all of these PCs without problems.

I try now to diagnose this in detail, and tried to find the following information:
- Does PCAN_USB.DLL 2.0.4.0 depend on additional runtime DLLs?
- Does it require the Visual C++ 2008 or 2010 Redistributable Package installed?
- are there additional files, besides the PCAN device river itself, that I need to distribute so PCAN_USB.DLL can be accessed?

Thanks in advance for any help!

Oliver

[PEAK-Support]

- Does PCAN_USB.DLL 2.0.4.0 depend on additional runtime DLLs?
No
- Does it require the Visual C++ 2008 or 2010 Redistributable Package installed?
No
- are there additional files, besides the PCAN device river itself, that I need to distribute so PCAN_USB.DLL can be accessed?
No

see here;
http://www.peak-system.com/forum/viewto ... t=SysWow64