Lost traces with the PCANBasicExample_py3.pyw

[derrerter]

Hello, I am new to the field with PCAN USB.
I have read out CAN FD traces with PCAN View via PCAN USB FD. Subsequently, I also tried to read out and log CAN FD traces with the help of PCANBasicExample_py3.pyw. When comparing the logged CAN FD traces, I noticed that the traces from VIEW and PCANBasicExample_py3.pyw largely correspond to each other, but that about 10% of the traces are lost in the Python Example compared to PCAN View. What is the reason for this and how can I possibly fix it?

However, the trace-counters of PCAN VIEW and the PYthon example count the same number of traces.

Many thanks in advance

[M.Heidemann]

Hello,

Without seeing the traces this will be hard to answer.

Please send us the trace files via:
support[at]peak-system.com


Best Regards

Marvin