Check Peak Hardware not Possible (Win7)

USB to CAN Interface
M.Maidhof
Support
Support
Posts: 1751
Joined: Wed 22. Sep 2010, 14:00

Re: Check Peak Hardware not Possible (Win7)

Post by M.Maidhof » Fri 14. Nov 2014, 16:16

Hi,

the canapi2 interface is only used by application based on the PCAN-Developer package. Which software do you want to use on your system?

regards

Michael

benja_s
Posts: 3
Joined: Fri 14. Nov 2014, 10:25

Re: Check Peak Hardware not Possible (Win7)

Post by benja_s » Tue 18. Nov 2014, 11:42

Hi,
thanks for replaying.

Well the issue is, that I install the drivers and by plugin in the USB the Computer freezes. It happens with two of my laptos. I have some .exe ready for comunications and I dont know which dlls does it use. But by only installing the drivers in a XP I am able to use this .exe, but not with my Win7.

On the othar I would also like to use the Python examples.

Regards
Benjamin

M.Maidhof
Support
Support
Posts: 1751
Joined: Wed 22. Sep 2010, 14:00

Re: Check Peak Hardware not Possible (Win7)

Post by M.Maidhof » Tue 18. Nov 2014, 13:33

HI,

please send us an email to our support address with details about used PCAN-USB serialnumbers. Please use the latest setup of our drivers from our support website (PCAN-USB package) for Windows 7. Please also check for newer drivers of your USB chipset, when you use an USB3 port on your PC, see also:

http://www.peak-system.com/forum/viewto ... ?f=7&t=191

regards

Michael

benja_s
Posts: 3
Joined: Fri 14. Nov 2014, 10:25

Re: Check Peak Hardware not Possible (Win7)

Post by benja_s » Tue 18. Nov 2014, 13:49

Hi,

ok thanks. I tryed with PCAN-USB Pro and it works. But It wouldnt be bad to have the PCAN-USB working. I will send and email to the support address.

Regards
Benjamin

M.Maidhof
Support
Support
Posts: 1751
Joined: Wed 22. Sep 2010, 14:00

Re: Check Peak Hardware not Possible (Win7)

Post by M.Maidhof » Wed 19. Nov 2014, 11:35

Hi,

looks like your PCAN-USB have a firnware <0.7, these old firmware versions from 2002/2003 will not work with the latest Windows 7 drivers (3.x). A firmwareupdate will be necessary than.

regards

Michael

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