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Re: Poor PCAN Peak performance

Posted: Wed 15. Nov 2023, 10:52
by riccardob
Hi Keneth,
I have investigated the issue further, and I created two scripts that simulate the receive functionality of the uC board; I'll email them to "support@peak-system.com". One of them is using the "python-can" module, and the other is using directly the "PCANBasic.py" api. Surprisingly enough, using the "python-can" library the communication speed seems to be very limited, but with a modified example from your python api the performance looks a lot better; although it's in polling mode with no timeout and uses quite a lot of cpu. I'll have all the files and more details in the email.
Thanks,
Riccardo

Re: Poor PCAN Peak performance

Posted: Thu 16. Nov 2023, 09:12
by K.Wagner
Hello Riccardo,

I heart tha you have had some problems uploading the files. I just checked the server and have found the following, what seems to be the files you have uploaded:
Server folder upload
Server folder upload
Upload.JPG (25.49 KiB) Viewed 2349 times
Is this? Not sure what happened, but in the server there is a folder with some files, not a zip file as you described. Nevertheless, I got the files.

Just a hint: please take into account that we have several people working in support and they may not be aware of all support cases open. Please in the future always make a hint to the issue or project you are refering to. In your case, mentioning the forum post is enought. Thanks

Re: Poor PCAN Peak performance

Posted: Thu 16. Nov 2023, 10:50
by riccardob
Hi Keneth,
I had some back and forth with Gunther Lang about this, since the mail I sent to support[at]peak-system.com didn't go through (even if the attachment was a .zip file as asked). He then directed me to an interal file sharing platform ( h**ps://cavok.peak-system.com/upload-link-area/****** ), but I had no luck there as well, as he told me that the files appeared to have zero size. I also re-pasted the original e-mail in the message to Gunther, which is directly referencing this thread.
Anyways, I'm glad you received the files! I'll keep in touch.
Thanks for your time and patience,
Riccardo