problem with external Power Supply - 1st Generation

[PEAK-Support]

If you ever had a very bad looking CAN Scope signal like this,

Bad Screen

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please check if you have connected a GND to the unit on one of the GND Pins (do not forget to switch the GND on in the Device Settings menue - D-Sub GND connection). You also could use the shield of the SUB-D or the GND socket on the back of the Device.

SUB-D

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The power supply with only two pins on the HighVoltage (110-220V) side have no real GND! Only the new power supplies with 3 Pins (Neutral, Phase, Ground) have a real GND.
After you have a GND connection between the PCAN-Diag Device and your CAN Device (CAN-GND), the signal should look like this:

Good Screen

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