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Unable to detect PCAN Router Pro

Posted: Thu 27. Oct 2016, 00:12
by slagernate
I've connected a PCAN-USB device to a PCAN Router Pro via CAN. However, in either PCAN-Flash or PPCAN-Editor, I get the following error/warning whenever I try to detect my device:

Detecting ...
Detecting finished !
[DETECT WARNING] None of the modules during the Detect found. // This only appears in PCAN-Flash program

I believe I have correct termination (two 120 ohm resistors), and I've tried both programming (0xF) and normal mode (0x0). I'm supplying 12 V and the leds are blinking red and green. I've connected the PCAN_USB to all four possible CAN channels, but no luck.

Any idea why I can't detect anything?

Thanks,
Nate

Re: Unable to detect PCAN Router Pro

Posted: Thu 27. Oct 2016, 11:02
by S.Schott
Hi there.

Everything correct so far.

Remark:
PCANflash ("programming") works -only on port #1- of our devices,
PPCAN Editor ("configuring") works -on any port- of our devices.

Now:
Have you linked the program you're using to the PCAN-USB hardware ?
See statusbar lower left corner of the program.
Double-click there and you will get a list of available PEAK CAN interfaces
(at least 1 if your PCAN-USB is installed properly).
Select this hardware to be accessed by the program, choose 500kbit/s.
Then DETECT again...

Re: Unable to detect PCAN Router Pro

Posted: Thu 27. Oct 2016, 17:58
by slagernate
Yes, I had linked my program to my PCAN-USB device.

I ended up using port #1 with PcanFlash and now I've detected my hardware. I thought I had tried that before but perhaps not. My fault.

Thanks for your help!

Re: Unable to detect PCAN Router Pro

Posted: Sun 30. Oct 2016, 11:11
by PEAK-Support
Problem solved - Thread closed!