PEAK-System Forum

Hello, I just joined. My PCAN USB adapter was operating without a hitch until last Friday. When I put it into my PC this morning, the red LED refused to turn on! Without success, I've tried restarting my computer, using a new computer, and removing and reinstalling the PCAN drivers.

I forced open the hardware's casing and examined the board's power pins; the hardware is receiving 5V from the USB.

Please help! Many thanks?

Hello,

Can you give us so more information regarding this?

1) Can you show us a picture of your device?

2) Which OS do you use?

3) Which driver Version do you use?

4) Are any USB hubds or USB extensions involved?

Best Regards

Marvin

My current set-up Windowsgeometry dash world 7 Enterprise with PCAN View 4.1.2.481. Firmware version 2.8. Driver version 4.1.2.

Thank you for the info.

Have you tried a current system running Win10/11 with the latest driver?

Is the behavior the same?

Apart from that, you could try to replace the USB-cable,
for anything more involved it would be a good idea to contact us directly.

lets us know!

Best Regards

Marvin