Search found 3 matches

by arizawilmer
Mon 12. Feb 2024, 21:45
Forum: PCAN-USB
Topic: PCAN-USB opto-decoupled Devices in the can network stop communicating
Replies: 5
Views: 5273

Re: PCAN-USB opto-decoupled Devices in the can network stop communicating

HI,

We updated the dll file and drivers. The system work ok for a couple of days. After that we have the error again. We have latest driver, latest firmware and latest dll file. I try to reset from peak view but nothing happened. after uninstall device and re-scaned we got communication back.
by arizawilmer
Mon 5. Feb 2024, 12:21
Forum: PCAN-USB
Topic: PCAN-USB opto-decoupled Devices in the can network stop communicating
Replies: 5
Views: 5273

Re: PCAN-USB opto-decoupled Devices in the can network stop communicating

We use the motor manufacturer API that use the attached DLL. ** removed by Admin - please do not post outdated files **
For the moment I can provide the dll.
by arizawilmer
Mon 5. Feb 2024, 12:06
Forum: PCAN-USB
Topic: PCAN-USB opto-decoupled Devices in the can network stop communicating
Replies: 5
Views: 5273

PCAN-USB opto-decoupled Devices in the can network stop communicating

We are encountering an issue with the PCAN-USB connection. The USB is linked to 40 CANopen motors. During the middle of a process, the communication unexpectedly drops, and there is no reported failure. The heartbeat signals from all 40 motors cease without any apparent reason. Simply closing and ...