PCAN tool is not being detected
PCAN tool is not being detected
Earlier PCAN tool was working fine. Now it is not being detected by PCAN view and also LED is always off.
Model No : IPEH-002022
Model No : IPEH-002022
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- Sales & Support
- Posts: 420
- Joined: Fri 20. Sep 2019, 13:31
Re: PCAN tool is not being detected
Hello,
Do you have the current drivers installed?
https://www.peak-system.com/quick/DrvSetup
Best Regards
Marvin
Do you have the current drivers installed?
https://www.peak-system.com/quick/DrvSetup
Best Regards
Marvin
Re: PCAN tool is not being detected
Yes !
I installed new driver too.. still same result
I installed new driver too.. still same result
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- Sales & Support
- Posts: 420
- Joined: Fri 20. Sep 2019, 13:31
Re: PCAN tool is not being detected
Hello,
Do you use any kind of USB-UB or USB-Extension with your PCAN-USB by any chance?
Does this behaviour also occur when switching to another UBS-port?
Is the device detected by windows (windows device manager)?
Best Regards
Marvin
Do you use any kind of USB-UB or USB-Extension with your PCAN-USB by any chance?
Does this behaviour also occur when switching to another UBS-port?
Is the device detected by windows (windows device manager)?
Best Regards
Marvin
Re: PCAN tool is not being detected
Hello
1) No extension.. it's direct to USB port
2) Changed USB port and also PC still same result
3) Window's device manager also not detecting device
1) No extension.. it's direct to USB port
2) Changed USB port and also PC still same result
3) Window's device manager also not detecting device
Re: PCAN tool is not being detected
please send the module back to check what happened. please contact support[at]peak-system.com for address (if you are outside EUROPE).
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PEAK-System Technik
Technical Support Team
support@peak-system.com
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PEAK-System Technik
Technical Support Team
support@peak-system.com
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