PCAN USB PRO FD and Windows 10

High-speed USB 2.0 to CAN/LIN Interface
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mdanski
Posts: 16
Joined: Tue 28. Aug 2018, 13:57

PCAN USB PRO FD and Windows 10

Post by mdanski » Wed 23. Jan 2019, 14:01

Hello,
I have written application which flashes device via CAN interface. I am using PCAN UDS library. On two computers with Windows 7 everything works fine when using single PCAN-USB or FD version. However on Windows 10 application works correctly only with single PCAN-USB. Application is written in C# on x64 architecture. When using PCAN USB PRO FD flashes process stops after couple of frames.

I am quite confused why application may not work exactly on windows 10 and FD device. What can cause this problem between two models or how can I diagnose it?

M.Maidhof
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Re: PCAN USB PRO FD and Windows 10

Post by M.Maidhof » Wed 23. Jan 2019, 14:10

Hi,

which driver version do you use on Windows 10? Which firmware version does the PCAN-USB-Pro FD have?

regards

Michael

mdanski
Posts: 16
Joined: Tue 28. Aug 2018, 13:57

Re: PCAN USB PRO FD and Windows 10

Post by mdanski » Wed 23. Jan 2019, 14:25

USB PCAN PRO FD has firmware 1.3.3

Windows 10 drivers and APIs in attachments.
Attachments
APIs
APIs
apis.png (13.36 KiB) Viewed 1568 times
Drivers
Drivers
drivers.png (14.48 KiB) Viewed 1568 times

M.Maidhof
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Re: PCAN USB PRO FD and Windows 10

Post by M.Maidhof » Wed 23. Jan 2019, 14:52

Hi,

as a first step, please update the firmware to the latest version 3.2. You can download the files and manuals for the firmware update in the firmware folder of our product CD:

https://www.peak-system.com/produktcd/

To upgrade the bootloader of the PCAN-USB-Pro FD, you need to use a Windows 7 system. See firmware update manual for more details:

https://www.peak-system.com/produktcd/F ... te_eng.pdf

regards

Michael

mdanski
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Joined: Tue 28. Aug 2018, 13:57

Re: PCAN USB PRO and Windows 10

Post by mdanski » Wed 23. Jan 2019, 15:20

I downloaded, run and now I see that device is not FD. I was sure it is FD. It is just "PCAN USB Pro". PCAN-Flash says that this device is not supported. Is there another tool for this type of device?
Attachments
PCAN-Flash error
PCAN-Flash error
Screenshot_1.jpg (75.51 KiB) Viewed 1563 times

M.Maidhof
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Re: PCAN USB PRO FD and Windows 10

Post by M.Maidhof » Wed 23. Jan 2019, 16:30

Hi,

whats the color of the housing? Black or silver? If it is the older PCAN-USB-Pro in a silver housing, you are already use the latest firmware version. There are no known issues with that device under Windows 10. Please check your wiring for correct termination resistors on both ends.

best regards

Michael

mdanski
Posts: 16
Joined: Tue 28. Aug 2018, 13:57

Re: PCAN USB PRO FD and Windows 10

Post by mdanski » Sat 26. Jan 2019, 10:19

Hi,

housing is silver. It's good to know that's latest firmware and there are no known issues under windows. It seems it might be problem with wiring. Thank you for suggestion, I will check it soon.

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U.Wilhelm
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Re: PCAN USB PRO FD and Windows 10

Post by U.Wilhelm » Mon 28. Jan 2019, 09:22

The Version with the Silver Housing is the older "PCAN-USB Pro" - no firmware update needed - System is up to date.
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