Garbage in Trace file

The free CAN Software API (Application Programming Interface) for Windows®
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deepakverma92
Posts: 5
Joined: Wed 14. Sep 2022, 14:33

Garbage in Trace file

Post by deepakverma92 » Wed 14. Sep 2022, 14:56

Hi,
I am using PCAN-Basic API to log CAN data in Segmented File Mode. Few of the trace files generated show garbage data. Any clue why this happens would be helpful.
Trace File.png
Trace File.png (1.25 MiB) Viewed 3310 times
Regards,
Deepak

K.Wagner
Software Development
Software Development
Posts: 1082
Joined: Wed 22. Sep 2010, 13:36

Re: Garbage in Trace file

Post by K.Wagner » Thu 15. Sep 2022, 09:30

Hello,

please let us know the PCAN-Basic API version, programming language and operating system you are using.
Best regards,
Keneth

deepakverma92
Posts: 5
Joined: Wed 14. Sep 2022, 14:33

Re: Garbage in Trace file

Post by deepakverma92 » Thu 15. Sep 2022, 11:51

Hi,
thanks for your reply. Here are the details:

PCAN-Basic V4.4.0.288
Python
Windows 64-bit

Thanks & Regards
Deepak

K.Wagner
Software Development
Software Development
Posts: 1082
Joined: Wed 22. Sep 2010, 13:36

Re: Garbage in Trace file

Post by K.Wagner » Thu 15. Sep 2022, 12:13

Hello,

first, you are using a very old version (it is from 2019). The current PCAN-Basic version is 4.6.1. Please try again using this version and let us know if the problem is still there. You can downlaod the latest version using this link.

second, please deactivate the "show all characters" option within your text editor, so we can see better which data is being shown in the file.
Best regards,
Keneth

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