PCAN-USB ProFD not working with RP1210 driver

[graybeard]

Hi,

I'm trying to get my USB ProFD working with the RP1210 driver under Win10.
Any attempt to use it leads to a "ERR_HARDWARE_NOT_RESPONDING" error.

The device is working fine with the std. PEAK drivers, just the RP1210 is not working.
The logfile looks like this:

Code: Select all

Sun Jan 29 11:13:36.948 - [10200] RP1210_ClientConnect(0,1,'CAN',0,0,0): ERR_HARDWARE_NOT_RESPONDING
Sun Jan 29 11:13:36.951 - [10200] RP1210_ClientConnect(0,1,'CAN',0,0,0): ERR_HARDWARE_NOT_RESPONDING
Sun Jan 29 11:13:36.952 - [10200] RP1210_ClientDisconnect(-1): ERR_INVALID_CLIENT_ID
Sun Jan 29 11:13:36.952 - [10200] RP1210_ClientDisconnect(-1): ERR_INVALID_CLIENT_ID

The configuration in "PEAK Settings" shows no problem:

PEAK_Settings.PNG (244.4 KiB) Viewed 5190 times

Any help would be appreciated.

regards,

Werner

[K.Wagner]

Hello,

At the first look to your pictures,, it seems as the device is present and configured corrrectly. The function calls also look OK.

We have a test application that you can donwload to check the communication. Just to have the confirmation, could you please try with this and see if the problem still persists? You can donwload the RP1210 package from our download page: Development-Downloads, or click here for direct download. You will find the application (C#) within the folder "Test_Application".

When the application starts, select the configuration to use, for instance,

Connection settings

RP1210_1.PNG (13.09 KiB) Viewed 5173 times

Click OK to accept the settings and then click the button for Connect/Disconnect:

Activate connection

RP1210_2.PNG (9.32 KiB) Viewed 5173 times

After activating the connection, you should see a status like this:

Connection status

RP1210_3.PNG (17.43 KiB) Viewed 5173 times

Thanks,

[graybeard]

The RP1210 error is the same with the test application.

regards,

Werner

[K.Wagner]

Hello,

ok, if this tool is also failing then is something in your system not OK. It is best if we do a check of your system. Please contact us per mail, support[at]peak-system.com making reference to this topic. We will send you a tool that can scan your system for PEAK products.

Thanks