pcan-usb stops receiving data

USB to CAN Interface
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john_m
Posts: 1
Joined: Mon 5. Feb 2024, 07:01

pcan-usb stops receiving data

Post by john_m » Mon 5. Feb 2024, 08:54

when i use pcan-view it receives 50 to 200 massages and then it stops receiving
the status is unchanged
Schermafbeelding 2024-02-05 075541.png
Schermafbeelding 2024-02-05 075541.png (7.81 KiB) Viewed 1595 times
if the usb is disconnected and then reconnected i sometimes get the same result (a few hundred massages)
after a few attempts with the usb it starts receiving massages normal (continues)

as long as i leave the usb connected it keeps working even after a restart of pcan-view
this is on my win11 dekstop and on my win 10 laptop the same ,updating from driver 4.4.0 to 4.4.2 dit not change anything

i can run the same pcan-usb unit with VMware running win 7 on the win11 pc than it works ok , so the hardware is ok
Schermafbeelding 2024-02-05 075541.png
Schermafbeelding 2024-02-05 075541.png (7.81 KiB) Viewed 1595 times
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PEAK-Support
Sales & Support
Sales & Support
Posts: 1646
Joined: Fri 10. Sep 2010, 19:34

Re: pcan-usb stops receiving data

Post by PEAK-Support » Mon 5. Feb 2024, 08:56

The used Firmware (0.7) is to old - please contact us at support[at]peak-system.com to bring it up to date.
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PEAK-System Technik
Technical Support Team
support[at]peak-system.com
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