Possible defective PCAN-Router Pro FD - channel LEDs inactive

Programmable 6-channel router and data logger for CAN and CAN FD with I/O and optional Ethernet interface
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IzzyFink
Posts: 1
Joined: Tue 5. Mar 2024, 01:38

Possible defective PCAN-Router Pro FD - channel LEDs inactive

Post by IzzyFink » Tue 5. Mar 2024, 01:42

Hello,

I'm making a post about an issue than appeared on one of our 6-channel CAN loggers. Specifically, channels 2 and 4 no longer report CAN traffic while all remaining channels show flashing green/orange lights. The documentation states that flashing LEDs above the channel indicates traffic.

Any help would be greatly appreciated since we're down a precious logger!

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PEAK-Support
Sales & Support
Sales & Support
Posts: 1646
Joined: Fri 10. Sep 2010, 19:34

Re: Issue with PCAN-Router Pro FD

Post by PEAK-Support » Tue 5. Mar 2024, 08:49

The only way to test if the Transceivers are defect, is to exchange the Transceiver modules from a working channel to a non working channel.
If the CAN Channel still does not work, please contact the dealer where you bought the unit or our technical support.
--------------------------------
PEAK-System Technik
Technical Support Team
support[at]peak-system.com
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