PCAN Explorer on Windows 10

Comprehensive CAN monitor for Windows® and its add-ins: Plotter, CANdb Import, Instruments Panel, and J1939
Post Reply
philippe.richelme
Posts: 2
Joined: Thu 21. Jan 2016, 12:44

PCAN Explorer on Windows 10

Post by philippe.richelme » Thu 21. Jan 2016, 12:56

Hi,
I can't install PCAN Explorer with Windows 10.
Even if i launch with admin privileges the installation program hangs and then nothing happens.
Too bad.

M.Maidhof
Support
Support
Posts: 1751
Joined: Wed 22. Sep 2010, 14:00

Re: PCAN Explorer on Windows 10

Post by M.Maidhof » Thu 21. Jan 2016, 13:56

Hi,

which version of the setup do you use? For Windows 10 you need the latest 5.4 version.

regards

Michael

philippe.richelme
Posts: 2
Joined: Thu 21. Jan 2016, 12:44

Re: PCAN Explorer on Windows 10

Post by philippe.richelme » Thu 21. Jan 2016, 14:30

Hi Michael,
I tryed with 5.4 (30.09.2015) also with 5.4.0 BETA and finally 5.3.4
But none of them install on my desktop.

I switched off antivirus and windows defender, tryed with the compatibility wizard ( from XP SP3 to Windows 7) and the installer still hangs.

Do you have a portable version of the app that would run without the installer ?

M.Maidhof
Support
Support
Posts: 1751
Joined: Wed 22. Sep 2010, 14:00

Re: PCAN Explorer on Windows 10

Post by M.Maidhof » Thu 21. Jan 2016, 17:48

Hi,

version 5.4 runs on W10 without any problems here on several PCs. Please send an email with your licence number to our support email address. We will send you details on how to check your system than.

regards

Michael

Post Reply