Cannot upload/download program to lenze 9300 drive via CAN

[stephan]

Hi, have an issue that i need some with

Have setup communication to the Lenze 9300 series drive via a diagnostic plug(the PC can cable is not connected directly to drive) and am using the GDC software

Had to select the drive manually from a list since the GDC software indicated it can not automatically detect the kind of drive. The drive then gets connected

Now when i try to save a parameter set from drive to PC i get a pop-up box 'save parameters to file'. when i click ok, nothing happens.

[M.Maidhof]

Hello,

please contact Lenze support for help. GDC is not a software from PEAK, so we are not able to help you in that matter.

best regards

Michael

[eizzuddin]

Hi Steven,

Are you able to solve it? may i have your email address? im facing same issue.

[ieldlazy]

Did you check file permissions? Ensure that the user account you are using to save the parameters has the necessary permissions to create files in the destination folder.

[PEAK-Support]

as this is a LENZE application, please contact LENZE, search in a LENZE related Forum etc.
We will close this Thread now.